Effective Date: May 14, 2025
Welcome to Suyog Academy and thank you for choosing us as your digital learning partner!
As a 100% online education platform, we do not sell or ship any physical products. All our offerings—such as online courses, study materials, and downloadable resources—are delivered digitally through our secure learning platform.
🚀 Digital Product Delivery
Once your payment is successfully processed, you’ll gain immediate access to your purchased course(s) and content.
- Instant Access: No waiting. Courses are available as soon as your order is confirmed.
- User Dashboard: Log in to your Suyog Academy account to access enrolled courses, resources, and track your progress.
- 24/7 Availability: Learn anytime, anywhere—our platform is always open.
🖥️ Technical Requirements
To ensure a seamless learning experience, please make sure:
- You have a stable internet connection
- You’re using a modern device (PC, laptop, tablet, or smartphone)
- You’re on the latest version of a supported browser: Chrome, Firefox, Safari, or Edge
- All required plugins or media players are updated (if applicable)
📧 Order Confirmation & Delivery Notifications
- Email Confirmation: Right after purchase, you’ll receive an email with your order summary and login instructions.
- Order Receipt: A copy of your invoice is always available in the Order History section of your dashboard.
- Didn’t Get an Email? Check your spam or promotions folder, or contact us for help.
🔁 Refunds & Exchanges
- Digital Nature of Products: All course sales are final once accessed. We do not offer refunds or exchanges for digital products already delivered.
- Preview Before You Buy: Please review course descriptions, previews, and any sample lessons carefully before purchasing.
- Technical Issues: If you experience any access-related problem, our support team is ready to assist.
👩💻 Customer Support
We’re here to ensure your learning experience is smooth and enjoyable.
- 📧 Email: support@suyogacademy.com
- 🕘 Support Hours: Monday to Friday, 10:00 AM – 4:00 PM (IST)
- 📄 FAQs: Visit our course page for instant help on common topics.
Thank you for choosing Suyog Academy. We are honored to be a part of your educational journey and look forward to delivering a world-class learning experience—digitally and seamlessly.
Happy Learning!
— The suYog Academy Team