Cancellation and Refunds Policy

Welcome to Suyog Academy! We appreciate your commitment to learning with us. Please read our Cancellation and Refunds Policy carefully. As an online educational platform providing digital content, our policies are designed to ensure clarity and fairness.

Cancellation Policy

1. Immediate Access: Upon purchase, you gain instant access to your online courses and study materials. As a result, cancellations are not possible once the purchase is completed and the content has been accessed.
2. Pre-Purchase Queries: If you have any questions about our courses or study materials before making a purchase, please contact our support team at support@suyogacademy.com. We’re happy to provide additional information to help you make an informed decision.

Refund Policy

1. No Refunds: Due to the nature of digital products and the instant access provided, we do not offer refunds on courses or study materials once the purchase is completed and the content has been accessed.
2. Content Review: We encourage you to review course descriptions, previews, and any available sample materials before purchasing to ensure that the content meets your needs and expectations.
3. Technical Issues: If you encounter any technical problems accessing your purchased content, please contact our support team immediately at [support email/phone number]. We will work diligently to resolve any issues you may experience.

Exceptional Circumstances

1. Refund Requests: In exceptional cases where you believe a refund is justified due to a technical error or other issue, please reach out to our support team with detailed information about your situation. Each request will be reviewed on a case-by-case basis.
2. Support Contact: For any concerns or special circumstances, our support team is available to assist. You can contact us at support@suyogacademy.com, and we will do our best to address your needs.

Contact Information

1. Customer Support: For questions, technical support, or exceptional refund requests, please contact us at support@suyogacademy.com. Our team is here to provide assistance and ensure a positive experience with our platform.
2. Business Hours: Our support team is available during Mon-Fri 10:00AM-04:00PM. We strive to respond to all inquiries as promptly as possible.

Thank you for choosing Suyog Academy for your educational journey. We are dedicated to providing high-quality digital learning experiences and are here to support you throughout your learning process.

Best regards,

Suyog Academy Team